Course Details
Course Overview
As a result of this programme participants will be know how to;
· Use a facilitative approach to running both online and in-person meetings
· Overcome the typical challenges facing the chairperson when leading discussions
· Develop a support structure and processes to achieve maximum engagement
· Adapt personality preferences to create engagement
· Create a safe environment to build trust
· Manage large groups and keep people actively engaged
· Manage more vocal and quieter participants
· Deal with difficult personality types and keep discussions on track
· Adapt personal conflict management preferences to facilitate and diffuse conflict
· Handle confrontation, resistance and unexpected challenges effectively
Register
To book a place, please email hrbookings@ul.ie.
Cancellation Policy
48hrs Notice Required