Course Details

Category:
Professional Development
Run by:
Human Resources
For Whom:
Managers
Dates:
Location:
Online
Time:
09:30 - 12:00 on Tuesday 2nd March and 09:30-12:00 on Tuesday 9th March
Presenter:
Paddy Lavelle
Duration:
2 x Half days

Course Overview

As a result of this programme participants will be know how to;

 Use a facilitative approach to running online meetings

 Overcome challenges facing the discussion leader and participants in an online environment

 Develop a support structure and processes to achieve maximum engagement

 Adapt personality preferences to create engagement

 Create a safe environment to build trust

 Manage large groups and keep people actively engaged

 Manager more vocal and quieter participants

 Deal with difficult personality types and keep discussions on track

   Adapt personal conflict management preferences to facilitate and diffuse conflict

 Handle confrontation, resistance and unexpected challenges effectively 

 

Register

To book a place, please email hrbookings@ul.ie. Please send your request accompanied by your line Manager’s/Head of Department’s approval to hrbookings@ul.ie clearly stating your department’s cost centre details

Cancellation Policy

You must provide 48 hrs notice for cancellations.

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