Course Details
Course Overview
As a result of this programme participants will be know how to;
Use a facilitative approach to running online meetings
Overcome challenges facing the discussion leader and participants in an online environment
Develop a support structure and processes to achieve maximum engagement
Adapt personality preferences to create engagement
Create a safe environment to build trust
Manage large groups and keep people actively engaged
Manager more vocal and quieter participants
Deal with difficult personality types and keep discussions on track
Adapt personal conflict management preferences to facilitate and diffuse conflict
Handle confrontation, resistance and unexpected challenges effectively
Register
To book a place, please email hrbookings@ul.ie. Please send your request accompanied by your line Manager’s/Head of Department’s approval to hrbookings@ul.ie clearly stating your department’s cost centre details
Cancellation Policy
You must provide 48 hrs notice for cancellations.