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Course Details
Category:
Professional Development
Run by:
Human Resources
For Whom:
Academics
Dates:
Location:
TBC
Time:
09:15 - 13:00
Presenter:
Lucy Smith
Duration:
Half day
Course Overview
This program is designed to resource frontline third-level staff in identifying vulnerable students and linking them with support services when needed. The aim is to provide staff who have daily contact with students with the knowledge and skills needed to identify and respond to distressed students. This will facilitate early intervention and increase the likelihood of students being linked to support services which are vital to their mental health.
Course Objectives/Outcomes
Facilitates Staff in building a knowledge base in the following areas:
The nature of student distress nationally and within their specific institutions.
How to recognize students in distress.
The range of resources and support services within colleges and in the community with which students may be linked with depending on their needs.
Clarifying the scope and limits of their role when responding to vulnerable students.
Circumstances when confidentiality should be maintained and broken.
Develop skills for communicating with distressed students including:
Communication skills for responding effectively to students
Identifying barriers to communication
Referring a student to counseling or other mental health services
Suggestions for coping if a student denies there is a problem
Helping students overcome resistance to seeking professional support
Exercise in responding to a range of scenarios with which distressed students present
Register
To book a place, please email hrbookings@ul.ie.
