Network and Email Account Management

Project Name Network and Email Account Management

The project aimed to ensure that any access to University network and email resources, is for University use only, is authorised and is maintained in an appropriate manner.  This is in line with UL’s Policies approved by the Governing Authority in September 2019.

The project included 

• A review of procedures surrounding the maintenance of UL network and email accounts. 
• Additional automation of the processes to grant, maintain and expire the accounts.
• An audit of all existing accounts was conducted as part of the project to ensure the accounts were provisioned in line with UL Policies.

Why are we doing this?

• To implement controls that are required in order to ensure that the University of Limerick remains compliant with Data Protection laws.
• To improve efficiency of processes through automation.
• To reduce Microsoft licensing costs paid by the University of Limerick 
• To reduce user support costs associated with accounts that are no longer required. 

Impacted Services/What does it mean for you? 

• You may notice some changes as you may receive automated emails when your account is about to expire or asking you to notify us of any changes regarding your account details, example ID number or Department. 
• If you are a Head of Department, you will receive requests to sign off on ID Cards for contractors/employees of approved suppliers working for your department or to re-approve temporary accounts.
• If you are employed by an Affilliate/Subsidiary/Supplier of UL you will be required to attain approval for your account and a UL ‘Authorised User’ ID Card on a regular basis, you will receive automated emails when your account is about to expire or is in need of review.  Following the HR ID Card Policy https://www.ul.ie/hr/current-staff/hr-policies-procedures-forms-z.