ITD Service Desk opening hours
The ITD Service Desk is located in the foyer of the Glucksman Library. View the Campus Map.
| Term | Days | Hours |
| Academic term | Monday - Friday | 9 am - 9pm |
| Saturday | 10 am - 2 pm | |
| Summer term | Monday - Friday | 9 am - 5 pm |
How do I log a call?
If you know your password, log in to our Self-Service Portal (TOPdesk). From here you will be able to view information on what IT Services are available at UL, and if required, you can log a call by using the 'Log a Call' function or by completing one of the online forms available.
I am unable to log into the Self-Service Portal (TOPdesk). What should I do next?
If you have forgotten your password, please use Self Service Password Reset (SSPR) to reset your password.
If you are still experiencing issues, you can request a new one by completing an SSPR Reset Form.