Current students

The following documents are available to request from the Student Portal and then issued to you by Digitary. If you need help, please contact Student Hub Online (Topdesk), or Contact Us if you no longer have access to Topdesk. 

The following letters confirming your student status are available to download from the Student Portal:

Letter What is it? If you need help

Confirmation of registration & attendance letter (for current students) 

Confirms that you are a registered student. Available to students who have completed your student tasks. 

Student Hub Online

Confirmation of registration & attendance letter (for research students) 

As above.

Contact the Doctoral College

Confirmation of Enrolment letter 

Confirms you are enrolled in UL but does not confirm that you are a registered student. Once you complete all of your student tasks, your Confirmation of Registration & Attendance letter will be available to you.

Student Hub Online

Confirmation of Exit letter

Confirms you are no longer a student and have left your course without graduating. 

Student Hub Online

 

  1. Free transcripts: Access via Student Portal 
  2. Certified transcript (€10): Access via Digitary 
  • There is no obligation to purchase a certified transcript. Certified transcripts are usually only necessary if specifically requested by an employer / educational institute etc. 
  • After each release of exam results, students will receive an email with the option to order and access their Certified Transcript. 
  • Once paid for, you will have unlimited access to your Certified Transcript, which will be updated each semester with any new results, until graduation. 

The following letters confirming your student status are available to download from the Student Portal:

Expecting to graduate letter

Confirms that you are a current student who is expected to graduate, but still has exams / assessments pending.

Request through Student Portal

Awaiting graduation letter 

Confirms you have successfully completed your course and are scheduled to graduate.

Request through Student Portal

Confirmation of graduation letter  

Confirms your conferring date. Issued five working days after conferring ceremony.

 

Request through Student Portal (and is automatically emailed to your home email address) 

Or Contact Us if you have already graduated 

 

The following graduation documents are emailed to your home email address within five working days of your conferring ceremony:  

Transcripts

Request via Academic Registry (Graduates, alumni & former students section).

European Diploma Supplement  

Request via Academic Registry (Graduates, alumni & former students section).

Digital parchments (Only parchments for graduates of the University of Limerick are available via Digitary. Unfortunately it is not possible to issue digital parchments for joint awards (e.g. where UL and another institution award the final parchment). 

Request via Academic Registry (Graduates, alumni & former students section).

University Certificate of Study students

UCOS Certificate of completion 

This certificate (free of charge) is issued to students who have completed a University Certificate of Study, within one month of completing their academic requirements. 

Please contact the Graduate & Professional Studies Admissions Office. 

Applicant visa support letter 

Contact Graduate & Professional Studies 

Ad hoc customer letter  

Request letter 

Certified student transcript  

Access via Digitary

Garda immigration applications 

Confirmation of Registration & Attendance letter can be used. This can be requested from the Student Portal and is issued through Digitary

Social welfare letters

Confirmation of Registration & Attendance letter can be used. This can be requested from the Student Portal and is issued through Digitary

SUSI letters 

Confirmation of Registration & Attendance letter can be used. This can be requested from the Student Portal and is issued through Digitary

Back to Education Allowance letter, if due to go on Coop 

Request letter 

Springboard application letter, if due to go on Coop 

Request letter 

 

Graduates, alumni & former students

Graduates, Alumni & former students can request a Certified Transcript or other official documents (which will be issued electronically in a secure document), through the 'Graduates, Alumni and former students' section on the Academic Registry Contact Us webpage. 

 

Using Digitary

Request your document using the instructions above. You will then receive an email containing a link which will bring you to a registration page. 

  • Please click the link in the email, and register using the email address where you received the invitation to register. 
  • After you register, if you have two Digitary accounts (for example, if you registered before with a different email address), you can merge them into one account under one email address. There are instructions within Digitary to allow you to do this. 

If you received the email, and have followed the registration instructions, but you are still unable to register, please follow the below troubleshooting instructions: 

  • Try to register on multiple browsers 
  • Make sure your browsers are up to date 
  • Clear your cache 
  • Check your junk and spam inboxes 
  • Make sure you are setting up the account with the email address that the document was issued to 

If you still can’t register after following the troubleshooting instructions above, please contact us via the links below, including your name, student number, date of birth, course and year of graduation (if applicable) as well as screenshots of any error message: 

If you have registered with Digitary, click “Can’t sign in?” and complete the online form that will then forward password reset instructions to your registered email account.

Click the dropdown menu by your name, choose  Profile Settings > Change email password.

  1. Register for your Digitary account if you have not done so already. 
  2. Log in to your Digitary account.  
  3. Follow the instructions in the email you received to access the document. 

 

Accessing & sharing Digitary documents

  • Your documents should be visible upon login to Digitary.   
  • If your documents aren’t available, and you have followed the instructions in the email you received and have registered using the same email address to which you received the invite to register, please follow the troubleshooting advice under the “If you have issues registering” section above, or contact us for assistance. 
  • From the ‘Documents’ page, which will be visible after login, click on the ‘Share’ button next the document you wish to share.  
  • You can choose to have Digitary send an email to a person, specify for how long they can access the document, require them to have a PIN to access the document, or simply share a link with the recipient yourself.  
  • You can also send your document to a registered organisation on the Digitary network via the share dropdown menu. If the organisation does not appear here, you can still share the document with them through their own contact email address. 

Academic Registry Logo

Contact Academic Registry

Main Building, E0-001
University of Limerick

The information provided here is as a guide only, and may be updated from time to time. You are advised to consult official documentation, including the University of Limerick Academic Regulations, as the authoritative version

Data Protection: We will process your Personal Data in accordance with our Student Privacy Notice.