Lucy Costelloe

The purpose of this research is to examine the role and use of data in nonprofit arts and cultural organisation decision-making processes in a time of crisis. After nearly two years of closure and disruption to the creative industries, nonprofit arts and cultural organisations are faced with the challenge to adapt and even transform their business models in response to new cultural and behavioural norms. Taking an action research approach, this research will identify resilient methods and agile practices around decision-making in times of crisis and in the re-opening of the arts sector in Ireland and the UK. This new knowledge can then be translated into methods to inform business model innovation and sustainability across the sector.