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Course Details
For Whom:
All Staff
Dates:
Location:
Shannon Room, Plassey House
Time:
09h30-13h00
Duration:
3.5 hours
Course Overview
Minute-taking
Participants will gain confidence in their skills on this half-day workshop-style course. You will also learn about best practice, how to listen more effectively and how to write less during a meeting – and how to ensure completed minutes achieve their objectives.
Course content
Part 1 – Introduction
- Best practice: defining good minutes
- What are the key skills for minute-taking?
- Style of different types of minutes: formal and informal
- Practical: A to Z of taking minutes
Part 2 – Before and during a meeting
- Use a meetings checklist
- Create an effective agenda
- Listen more confidently – for salient points (and decide what to leave out)
- Take shorter clearer notes (to speed up transcribing)
- Practice: Taking minutes in a meeting, using guided role-play (notes provided)
Part 3 – After a meeting
- Templates for formal and informal minutes
- Practice: Writing up minutes from the role-play
- Writing tips: effective lists / active voice / being concise
- Useful phrases for formal minutes
- Practice: Editing minutes from the role-play
Please note that the fee will still apply for cancellations within two working days, and in cases of non-attendance.
Register
To book a place, please email hrbookings@ul.ie. Please send your request accompanied by your line Manager’s/Head of Department’s approval to hrbookings@ul.ie clearly stating your department’s cost centre details