General FAQs

The ESS is a free, confidential counselling and advice service to assist all of us in dealing with personal issues that could pose a threat to our health, well-being, relationships or employment. The service is confidential and independent – and provided by an external company called EAP Consultants.

Access to the helpline is available 24 hours a day, 7 days a week. Freephone:1-800-201-346.   For more information please go to the Employee Support Services page.

The University of Limerick provides facilities for staff and students to accommodate breastfeeding mothers. The Mother and Baby Room is located in the Main Building, Room E0-010a. 

Information on work permit requirements may be found on the Department of Enterprise and Employment website

Please note that employees cannot commence employment with the University until their Work Permit/Hosting Agreement has been issued. 

In order to deduct the correct tax from your salary, you will need to apply for a Certificate of Tax Credits (Form 12A).  Please go to www.revenue.ie to download the Form 12A. 

The Form 12A should be submitted as soon as possible to minimise the risk of ‘emergency tax’ at 42%.  Emergency tax is applied in cases where your tax credits are unclear.  If emergency tax is initially applied, the appropriate reimbursements will be made to you as soon as your tax situation is clarified.

Both the employee and the University of Limerick will be notified of tax credits.  The University will make the necessary tax deductions from your salary.

Required information to complete Form 12A

• Employers PAYE Registered Number – 0032116A
• PPS number
• Irish Address

Correspondence with the Tax office should be addressed to:  Income Tax Office, River House, Charlotte’s Quay, Limerick.  Phone Number: 061 212700

The Main HR Office is located in the Main Building, Room D1-042. 

A Key Request Form is needed to receive a key from to the Buildings and Estates Department. 

If you are a University of Limerick direct employee whose pay and leave is managed via the Core HR portal, you should email a headshot to compandbens@ul.ie along with your staff ID no. and ID Card Request in the subject heading. You will be notified when your ID card is ready for collection. ID cards are issued by the Human Resources Office D1 042 Monday to Friday between the hours of 15:00 and 16:00.

Your ID card will be required if you wish to join and access the Library, Sports Arena and avail of a parking permit.

Employees must have a valid staff ID to obtain a parking permit.  Permits are issued by Buildings & Estates.