Course Details
Course Overview
Want to get the most out of your meetings? Overcome challenges that may occur and learn how to deal with challenging meeting behaviours and keep everyone engaged.
This course will cover aspects of managing change, managing conflict and organisational behaviour.
Course Objectives/Outcomes
Course Overview
As a result of this programme participants will be know how to;
· Use a facilitative approach to running both online and in-person meetings
· Overcome the typical challenges facing the chairperson when leading discussions
· Develop a support structure and processes to achieve maximum engagement
· Adapt personality preferences to create engagement
· Create a safe environment to build trust
· Manage large groups and keep people actively engaged
· Manage more vocal and quieter participants
· Deal with difficult personality types and keep discussions on track
· Adapt personal conflict management preferences to facilitate and diffuse conflict
· Handle confrontation, resistance and unexpected challenges effectively
Register
To register email HRtalentdevelopment@ul.ie
Cancellation Policy
If you are unable to attend, please cancel at least 48 hours in advance where possible, so we can offer your place to someone else in good time.