Full List of FAQs

Your account will be set up by your Departmental Co-ordinator - you will be provided with this information on your start date.

For more information regarding Staff Computing can be found on the Information Technology Division webpages.

UL has implemented a new Annual Leave Procedure, which you can view and download here. The procedure applies to all staff who are entitled to benefit from annual leave under the Organisation of Working Time Act, 1997.  

Annual leave can only be requested and approved by all staff through the CoreHR link. If you are accessing CoreHR remotely, you need to be logged into Remote Access on Forticlient.

When an employee is absent because of sickness, he/she must notify by telephone the Dean/Head of Department/Manager before or within one hour after 09h00 am on the first day of absence.

A medical certificate must be sent to the Dean/HOD/Manager on or before the third day of absence.  The Dean/HOD/Manager must forward all medical certificates to the Human Resources Division attached to the sick leave form.  If the illness persists additional medical certificates must be submitted on a regular and timely basis.  Please read the Sick Leave Scheme for further information.

Sick leave must be recorded by the Dean/HOD/Manager on a sick leave form and forwarded to HR straight away.  Please note that a delay in doing so will affect an employee’s salary.

An employee who is eligible for social welfare payment must claim the relevant benefit.  Social welfare claim forms are generally available from GP’s.  The employee must complete the form and submit it directly to the Department of Social and Family affairs.

In compliance with Social Welfare and Revenue regulations (as specified in Revenue’s Employer’s Guide to PAYE), the University will deduct from the employee’s salary the amount of social welfare benefit due to the employee from the Department of Social and Family Affairs for that payment period and will directly apply the relevant tax and PRSI exemptions to the payment.  The employee will, therefore, benefit immediately from their illness-related tax and PRSI entitlements.

The University of Limerick’s (UL’s) procedure is that any persons leaving employment in UL will not retain access to UL systems, including an @ul.ie email address. This is based on legal advice received by the University highlighting the significant risks continued access to email and systems creates in relation to cyber security, data protection, records management and risk of data loss. On the basis this and further advice from our insurance brokers and auditors, UL are obliged to mitigate against any and all such risks to the University.

However, an Exceptions Process exists where a member of staff who in leaving the University is required to continue to undertake / complete research or other specified UL work, ongoing access to their @ul.ie email account may be approved for a period of up to 12 months. The approval of the direct line manager, the respective Executive Committee member, the HR Director and the ITD Director is required. The maximum term of any extension period is 12 months. Further extensions, if required, must have the reapproval of each of the above officers. Terms and Conditions: Users must follow all standards and requirements relating to the use of the University’s IT Resources and University Information Assets as outlined in the Acceptable Usage Policy and IT Security Policy available on the UL Policy Hub. The user must not undertake any actions that bring the University into disrepute. Where this is understood to have occurred, the University of Limerick reserves the right to take such action as necessary to include the immediate and permanent removal of access to systems and the initiation of legal action where appropriate.

If you have an active @ul.ie account you should apply through the online application process at https://ulcampus.sharepoint.com/sites/ITAccountExtensions

(If you need assistance with your application, please refer to the support training videos - https://ulcampus.sharepoint.com/sites/ITAccountExtensions/TrainingVideos/Forms/AllItems.aspx

If your @ul.ie account has already expired then you need to complete the attached application form. https://www.ul.ie/media/31890/download?inline

If you require temporary access (14 days) to your UL email account to retrieve specific personal information, please complete and return this form. 

Follow this link to Annual and Historic Leave on Core to find a summary of the modifications to the management of Annual Leave and how to to view your balances on CORE Portal.

In some cases, you can transfer your pensionable service from previous Public Sector employment to the University to increase your overall pension benefits. Contact the HR Pensions team with details of your previous employer and your dates of service. HR will liaise directly with your previous employer to ascertain if there is pensionable service to transfer into UL. Previous non-pensionable service may also be available to transfer providing the outstanding contributions for pension are paid.

If you are starting work for the first time in Ireland, you should register for Revenue MyAccount. This is Revenue’s online portal for a host of services for individuals including getting a Tax Credit Certificate. Jobs and Pensions are part of this online service that allows customers to register their new position with Revenue. A tax credit certificate (TCC) will then be issued to both the employer and employee ensuring that the employer can deduct the correct amount of tax for that position. Please note: The Jobs and Pensions service replaces the Form 12A, so employees must register their first job in Ireland using this service. Employees unable to use online services should contact their Revenue office for assistance.

When contacting the Tax Office you need:

• Your PPS number
• The Employers Registration Number (0032116A)

A key objective of the University's Strategic Plan 2015-2019 is to support staff. In the context of this objective, the University is committed to progressive development programmes and opportunities to enable all employees to fully develop their potential. View Training Programmes

HR will send each manager a listing of historic annual leave balances for their staff in respect of the period prior to 1 st January 2020. Once these balances have been approved, you can book your historic leave on CoreHR, in a similar way to the current annual leave process.

No. Membership of the Spouse & Children’s scheme is compulsory for all Public Sector employees, regardless of marital status. The scheme also covers children born outside of marriage.

If upon retirement you are still single and without children, a refund of the Spouse & Children contributions can be refunded, less the appropriate deductions for tax.